Flooring Frequently Asked Questions

You have Questions. We have Answers.

Find the answers to your flooring questions with our product FAQs.

Engineered Hardwood

What is engineered hardwood flooring? Is it waterproof? What surface can it be installed on? Find answers to those questions and more below.

Luxury SPC Vinyl Hybrid

Interested in find out what exactly hybrid flooring is made of? What kind of surfaces it can be installed on? Find answers to those questions and more below.

Cleaning and Maintance

What is the best way to take care of my new flooring? Find answers to those questions and more below.

What is Engineered Hardwood Flooring?

An engineered wood floor is constructed of layers of both hardwood and plywood, where solid hardwood is a solid piece of wood with no layers. Engineered hardwood construction has durable, high-performance qualities. It is constructed with multi-layers of wood; each layer is positioned in a different direction.

Is Engineered Hardwood Flooring Waterproof?

The simple answer is No. All traditional engineered hardwood is not waterproof. Because the core of engineered wood flooring is not resistant to water, the floor will become damaged if water is allowed to soak into it. Excessive moisture will cause the flooring to warp and discolor, ruining it permanently.

How do I clean my my Engineered Flooring?

Dry cleaning is the best way to clean engineered wood floors, rather than wet cleaning. Put furniture pads on the bottom of furniture legs to prevent scratches and dents. They are most commonly made of foam, plastic, felt or rubber so that your chair glides across your wood floor instead of scratching it. Vacuum and brush regularly and occasionally use a damp, well wrung-out cloth/mop.

How is Engineered Timber Flooring Installed?

All existing floor covering must first be removed. The sub-floor needs to be checked to ensure it is structurally sound and level. An expansion gap for engineered wood flooring is essential. This is inclusive of all obstacles which may prevent your floor from expanding.

What is SPC Hybrid?

SPC (Stone Plastic Composite) Hybrid flooring has a limestone polymer core with a base underlay attached. It is designed to look like a traditional hardwood floor through the use of the digitally printed pattern underneath the UV and wear layer. Also referred to as Solid Ridge Planks, SPC is made of of layers, the combination of which leads to a flooring fit for a variety of residential and commercial uses.

What kind of surfaces can SPC Hybrid be installed on?

SPC Hybrid Flooring can be installed over concrete, tiles, wood subfloors and most other existing hard-surface floor coverings. All subfloors must be dry, clean (swept of any debris), structurally sound and level.

How do I clean my SPC Hybrid?

Daily, the best method is a light sweep with a soft broom (or vacuum cleaner with a soft head) Weekly, a lightly dampened mop (microfibre is best) using warm or cold water and a gentle alkaline cleaner. Although SPC Hybrid is scratch resistant, it is not scratch proof. Put furniture pads on the bottom of furniture legs to prevent scratches and dents. They are most commonly made of foam, plastic, felt or rubber so that your chair glides across your wood floor instead of scratching it

Terms and Conditions

All products must be paid in full before leaving our warehouse.
In-store purchases of products require a minimum of 20% deposit to confirm order, hold stock, or reserve an installation date. Any installations fees will be paid directly to the installers business and not to Malibu Flooring.
Photographs can vary in colour due to lighting, cameras, time of day, paint, surrounding items, as such all photos should be used as a guide. We always recommend viewing the flooring in person in order to approve its appearance and preform a physical inspection prior to purchase.
It is the customers responsibility to make sure a product conforms to any possible building code requirements, including Strata requirements.
Malibu Flooring is an advertising contractor. Any warranties guarantees are provided by the manufacturer of the SPC Hybrid Flooring, whom you are directly purchasing the flooring from and not by Malibu Flooring. The manufacture is solely responsibly for all warranty claims and for providing any remedies under this warranty. Further information regarding the manufactures warranty can be found in the information booklet in each box or by clicking here.
Malibu Flooring is not responsible for any claims or guarantees made by installers.